Three Roots Staff Spotlight: Jeff Ault

“I’m constantly amazed at the creative way that Three Roots Capital works with its clients,” said Three Roots Capital’s Controller Jeff Ault. “It’s not a cookie-cutter approach.”

Three Roots welcomed Ault to the team in 2021. With a 32-year-long accounting career at Oak Ridge National Laboratory, he brought an unparalleled level of expertise to Three Roots’ financial operations.

“You either really like accounting or you don’t. Thankfully, I enjoy it. It’s like putting a big puzzle together,” said Ault. “I’ve been able to do so many things with my accounting degree. I did work in public accounting for several years, but what it allowed me to do was learn a lot about how businesses work.”

During his career, Ault held many positions, including internal auditor, Director of the Logistical Services Division and Chief Financial Officer of UT-Battelle Development Corporation. He is most proud of his work implementing two major business systems for accounting and human resources at ORNL.

“I felt like I got to leave my fingerprints on a lot of things that are still in use today,” said Ault. “There is a certain amount of professional satisfaction that comes from knowing the Lab is still using at least two of those big systems that I was heavily involved in implementing.”

In his last 10 years at ORNL, he got involved with the lab’s mentorship program, where he paired up with employees who were early in their careers. He found the work meaningful and that it aligned with his mission to help others recognize, improve and use their talents to help themselves and the organizations they work for.

“I enjoy helping people be the best they can be at whatever they’re doing at the time,” said Ault.

It was this drive to help others that brought him to work at Three Roots. He reached a point in his career where he was considering retirement, but as his wife would say, he “failed retirement miserably” by leaving ORNL one day and starting work at Three Roots the following week.

“If I was going to go back to work after retiring, I wanted to do something with a small company and an organization that was contributing to the community,” said Ault. “I was intrigued by how Three Roots helps businesses solve problems and grow. Businesses need money to operate and good advice. Our team does a good job at listening to what our clients need.”

Three Roots was extremely deliberate in bolstering its in-house accounting services. Instead of posting the open position online or using a job service or recruiting firm, the team connected with Ault through their professional network.

“Three Roots was – and is still – growing our capacity and capabilities,” said Grady Vanderhoofven, founder, president and CEO. “Jeff was the perfect fit for this position. He has extensive, relevant experience that allows Three Roots to expand its resources and expertise for our clients and partners. In addition, he is a pleasure to work with and a great fit with our team.”

Three Roots Valued Partner, Mark Taylor of Dominion Group

Dominion Group is a Knoxville-based real estate investment firm co-founded by Chairman Steve Hall and CEO Mark Taylor. The firm develops, acquires and operates generational real estate assets in Tennessee, South Carolina, North Carolina and Kentucky.

Hall and Taylor founded Dominion in 2007 and began buying older, neglected apartment communities and “bringing them back to life” through strategic rehabilitation projects and installing new management infrastructure. In the past 15 years, Dominion has grown dramatically and is approaching two billion in assets under management, development and ownership.

Since its founding, Dominion has kept its original business model of acquiring and rehabilitating existing structures. The firm also develops and builds new apartments, manages two senior living brands and operates management companies for its properties. Additionally, it has an affordable housing business that acquires, rehabilitates and develops projects in the affordable and low-income housing space.

“The desire to impact affordable housing communities and make them really fantastic places to live has been part of our DNA since the beginning,” said Taylor. “From a housing cost perspective, we’re in a season where the need and desire on the customers’ part for affordable housing options has really hit a fever pitch – it’s a real societal need.”

With these projects, Dominion will (1) preserve existing affordable housing and layer in additional social services, (2) develop new apartment complexes or (3) think about new ways to provide affordable housing in the markets they serve, such as setting aside units for lower-income individuals in their conventional multi-family projects.

“We think it’s a great way for us to help,” said Taylor. “If we can help further by bringing in additional services to do more things to help our resident base, then we feel like we’re running a good business and doing good things for the communities we operate in.”

Financing these projects requires more work and creativity than traditional housing financing. Dominion works with partners like Three Roots Capital to support these complicated projects from a capital-sourcing perspective.

“Three Roots has been a great source of flexible capital for us to be able to step into these projects where we may need some additional capital sourcing,” said Taylor. “For us to have flexible capital and great partners like Three Roots that we know we can count on to help us put the capital together to do these types of projects is critical.”

Three Roots has partnered with Dominion Group on three projects. Previously, Three Roots served as an additional credit partner and provided essential bridge financing for two low-income housing projects in South Carolina. Most recently, Dominion Group closed on a project in Knoxville to help provide middle-market housing to help preserve a healthy rent profile for individuals who don’t qualify for affordable housing but need housing that isn’t outside of their budget.

“With need for affordable housing in Knoxville and beyond, we are pleased to work with valued partners like Dominion Group to help solve this crisis,” said Grady Vanderhoofven, President and CEO. “We are committed to working on placemaking real estate projects like these that have a lasting, positive impact on the communities we serve.”

Taylor and Vanderhoofven first met around a decade ago through a mutual acquaintance and have enjoyed working together over the years.

“It’s been fun to have Grady as a partner and a friend. I love his entrepreneurial nature, creativity and excitement about participating in projects that we think are very meaningful,” said Taylor. “We’re looking forward to a long relationship with Three Roots. I imagine we’ll have a lot of fun projects to work on with them over the next few years.”

Collaboration and strategic investment in the face of economic uncertainty, by Grady Vanderhoofven, President & CEO

Earlier this year, the great Tom Ballard, editor of Teknovation.biz and Chief Alliance Officer of PYA, spoke with several angel and venture capital investors in the region, including me, about 2021 trends and our outlook moving into 2022.

At the time of that conversation, there was so much liquidity in the market that angel and venture capital were booming. I spoke about the unprecedented level of activity and wealth creation, allowing for the possibility of more capital flowing into regions, such as Tennessee, outside of traditional investing hotspots.

Unfortunately, I also predicted that a “correction” in the stock market, or an increase in the cost of capital, or in the instance of unforeseen events with severe economic consequences, there would be major disruptions in the market and the economy. My interview with Ballard ran in January 2022 and just a short time later, the war in Ukraine began, interest rates began to rise, the stock market tanked, and the price of everything from fuel to household goods became more expensive.

At a macroeconomic level, we’re dealing with economic uncertainty – everything from inflation to a looming recession. But at a microeconomic level, our community – while still experiencing some economic pain – isn’t feeling the full brunt of some of the problems facing larger metro areas and other states and regions of the country because of the massive influx of people and companies moving to our region.

With respect to jobs, we’re seeing major organizations relocating some or a significant portion of their operations to East Tennessee – as we’re seeing with Smith & Wesson and Elo Touch Solutions – because of our state’s attractiveness to business. The entrepreneurial ecosystem in east Tennessee is increasingly welcoming and attractive to start-ups and young companies, as multiple communities invest more capital and resources in creating and nurturing start-ups. Meanwhile, professionals from the East and West coasts are moving to the Knoxville area in droves to enjoy the relatively lower cost of living and high quality of life.

I believe this surge has provided a slight buffer from the worst of the current economic downturn. With more jobs available and more individuals and businesses participating in our local economy, we’re somewhat insulated from some of the worst issues of unemployment and inflation.

But this buffer doesn’t mean we’re immune to economic difficulties or that it is clear sailing ahead. Right now, we’re facing a dire need for housing of all kinds, including workforce housing and affordable housing. According to the Knoxville Area Association of Realtors, rent in the Knoxville metro area increased about 20% just last year. The median sale price for houses also increased 19.7%, making our area one of the fastest-growing markets in terms of price growth. As an added issue, housing availability is near a record low.

Three Roots Capital is aware of this issue and actively working with developers and other partners to help address this problem. We financed Foggy Bottom Flats Townhomes in the South Knoxville Waterfront District. We have partnered with Dominion Group on three projects – two in South Carolina and one in Knoxville – to bring more access to affordable and workforce housing.

Looking ahead, if we want to keep people and companies here, we need to have more collaboration between like-minded investors inside and outside of our community. I am heartened by the heightened focus on collaboration and information sharing we’re seeing lately and hope this trend continues.

As the founder of a Community Development Financial Institution (CDFI), I have observed in the past couple of years that more capital has been available for CDFIs from the federal government than ever before in the history of Three Roots Capital. These funds can be used to create and grow unique and potent pools of capital, like the Three Roots Capital Impact Fund, from which we make crucial equity investments and subordinated loans and other investments that we cannot make with funds we borrow from our valued bank partners. Ultimately, these funds enable us to add new tools and enhance some of the existing financing tools in our toolbox and allow us to support innovative, growing companies, such as our recent investments in Active Energy SystemsNellOne Therapeutics and SmartRIA.

Through the Three Roots Capital Impact Fund, we recently made a small equity investment in a company in Chattanooga and are in discussions with another Knoxville company to make an investment or loan. We recently have raised flexible capital from a new bank partner to support future deals like these, with a particular focus on affordable housing and minority-owned businesses. Three Roots Capital intends to do even more in the future as we grow our Impact Fund and our affiliated TennesSeed Fund.

My predictions about the current economic situation were unfortunately correct earlier this year. However, with increased collaboration between investors, developers, companies and other forward-thinking individuals, I think we can continue to grow and strengthen our region.

Working together is rarely easy – especially when facing economic uncertainty. Nevertheless, I believe collaboration is one of the most important parts of building on our current momentum to bring more capital to our region and our mission to help people and companies here to thrive.

Partner Spotlight: Bryan Crosby

Bryan Crosby is the Chief Executive Officer of Southeastern Packaging Technologies (SPT) and a valued partner of Three Roots Capital. SPT was a local startup that has grown and matured to offer turnkey solutions for brand managers and retail partners to seamlessly transition consumer packaged goods (CPG) in automotive and household chemicals into eco-friendly packaging.

The company’s patent portfolio includes FunLPro Closure Technologies, a high-end dispensing system for CPG fluid containers, and proprietary Bag-in-Box and Stand-up-Pouch systems that reduce plastic waste by up to 85 percent and maximize storage space.

A Maryville native, Crosby was drafted to play for the Milwaukee Brewers out of high school. In 2009, he returned to Tennessee to attend Middle Tennessee State University and then worked in financial services for a few years. He returned to Knoxville in 2014 to start his MBA program at the University of Tennessee (UTK) as an Entrepreneur Fellow and to develop a business plan for commercializing the FunLPro, a unique pouring device invented by his father and business partner.

At UTK, the Anderson Center for Entrepreneurship and Innovation named Crosby one of four student-led startup company winners in the fall 2014 Boyd Venture Challenge, where he received $7,500 to finance his growing company. It was during this “Shark Tank-style” challenge that Crosby met Chris Miller before he became Chief Financial Officer at Three Roots Capital. The two stayed in touch, and Miller connected him with the rest of the Three Roots team after Miller joined Three Roots.

“I always enjoy working with Three Roots because they know their space better than anyone,” emphasized Crosby. “It’s been an absolute pleasure working with them over the years. They are filling a very big and meaningful void in the funding market for East Tennessee.”

Despite his company’s growth, Crosby remarked that it is challenging to gain access to traditional financing as a small business in a rural area. In 2018, Three Roots provided SPT with a loan through their Rural Microentrepreneur Assistance Program (RMAP).

“We got it closed very quickly,” said Crosby. “We used the $50,000 RMAP loan to buy tooling for an injection mold machine that manufacturers our mechanisms for flexible packaging.”

At the moment, Crosby said the SPT team is working diligently to transition or “cross the chasm” from startup mode to a more traditional business model. The Three Roots staff has been an invaluable source of expertise during this process, explained Crosby.

“If we have an idea about what we need, we can lay it out in a general way to them and they can tell us what to do in about 10 minutes,” said Crosby. “It’s an extremely advantageous relationship because we don’t have to spend hours or months identifying exactly what lending sources to pursue.”